At Odomix, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or interact with our website, make purchases, or communicate with us.
1. Information We Collect
a. Personal Information
We may collect the following personal details when you create an account, place an order, or contact us:
- Full name
- Email address
- Shipping and billing address
- Phone number
b. Payment Information
When making a purchase, your payment details (e.g., credit or debit card information) are collected and processed securely through our third-party PCI-compliant payment providers.
We do not store or have access to your full card numbers or CVV codes.
c. Website Usage Data
We may automatically collect non-identifying technical data for performance and analytics purposes, such as:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited, links clicked, and time spent on site
This information helps us analyze website usage and improve user experience.
2. How We Use Your Information
We use your personal information only for the purposes described below:
- To process and fulfill your orders
- To provide order updates and customer support
- To respond to inquiries and service requests
- To personalize your shopping experience
- To send promotional communications (if you opt-in)
- To maintain the security and functionality of our website
- To analyze website performance and usage patterns
We will never use your personal data for undisclosed or misleading purposes.
3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties for advertising purposes.
However, we may share information with trusted service providers strictly for business operations, including:
- Payment gateways (e.g., PayPal, credit card processors)
- Shipping carriers (to deliver your purchases)
- Website tools (e.g., hosting providers, analytics platforms)
All third-party partners are contractually obligated to safeguard your information and use it solely for service-related purposes.
4. Security Measures
We implement industry-standard safeguards to protect your information:
- SSL encryption for data transmission
- Access controls and firewalls on our servers
- Ongoing security audits to identify and address vulnerabilities
While no system is completely immune to breaches, we encourage users to use strong passwords and monitor account activity regularly.
5. Accessing, Updating & Deleting Your Data
You have full control over your personal information:
- You may access and update your account data by logging into your profile.
- You may request data deletion or account closure at any time by emailing us at:
support@odomix.com
We will process such requests within a reasonable timeframe, in compliance with applicable laws.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences (e.g., language, login)
- Analyze website usage to improve functionality
- Personalize content and product recommendations
You may manage or disable cookies via your browser settings. However, disabling cookies may affect your browsing or shopping experience.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill legal, accounting, or operational requirements, or until you request its removal.
8. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect legal or operational changes.
The latest version will always be available on this page with a corresponding “Last Updated” date.
We encourage you to review this policy periodically to stay informed.
9. Contact Us
If you have questions about this Privacy Policy or your data privacy rights, please contact us:
Email: support@odomix.com
Last Updated: June 22, 2025